Privacy Collection Notice
What happens with your information when you call a business that uses our AI Agent.
This Privacy Collection Notice describes how Howdy Mate Pty Ltd (ABN 85 697 444 643) (we, us or our) collects and handles your personal information when you call a business that uses our artificial intelligence agents (AI Agent).
We collect personal information from you and may process your personal information through the AI Agent to provide our services, to assist with customer support and queries, to generate call summaries and transcriptions, to analyse and improve our customer service interactions, and for related purposes set out in our Privacy Policy, available on our website (or on request).
Personal information collected through the AI Agent will not be used to train the AI model.
We may disclose this personal information to the business you called, IT service providers, our personnel, related entities, and as otherwise set out in our Privacy Policy. The AI Agent may generate or infer information about you, which we treat as personal information.
We store personal information in Australia. Where we disclose your personal information to third parties, those third parties may store, transfer or access personal information outside of Australia.
Please see our Privacy Policy for more information about how we collect, store, use and disclose your personal information.
If you have questions about our privacy practices, please contact us by email at privacy@howdymate.com.au. By providing your personal information to us, you agree to the collection, use, storage and disclosure of that information as described in this privacy collection notice.
This notice applies to calls handled by HowdyMate™ AI Agents on behalf of our clients. Last updated in 2026.